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Lee County, NC

Board of Commissioners Abstract Packet

Lee County saves its internal staff time and peace of mind by bringing their BOC Abstract process online.

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Board of Commissioners Abstract Packet

Lee County, NC

Overview:

Lee County dramatically improved its Clerk's process by bringing its BOC Abstract form online

  • Champion:

    Kyle Edwards, IT Director

  • Savings:

    Lee County saves its internal staff time and peace of mind by bringing their BOC Abstract process online.

  • Department:

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Old Process

The future of government shouldn't involve a fax machine.

Prior to using Seamless Docs for our Board agenda submission process, our customers had to submit everything with an email to our Board clerk. 

This required our clerk to then save attachments from email, organize those emails into a file structure, save attachments in multiple locations, keep those emails in special email file locations, and remember what came from whom and when.

New Process

In minutes we were able to convert the existing process into a smart online experience.

After implementing a SeamlessDoc solution for this need, things immediately became more manageable. The submission process didn't change all that much, users simply submit with a SeamlessDoc now instead of email. 

What did change, however, is the process for our Board Clerk. With the added help of the GRM® tool, our clerk now has one singular location where she can manage all submissions, organize those submissions easily, export data when needed, easily search submissions based on personalized search criteria and generally simply manage these submissions with ease and efficiency now.

Savings

By making the process smart we enhanced the experience while saving valuable time and money.

Lee County saves its internal staff time and peace of mind by bringing their BOC Abstract process online.

Top Form
Testimonial

Kyle Edwards, IT Director

"The new process... has revolutionized the way the clerk manages, stores, and accesses the submissions. This has made her life tremendously easier in this regard."

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