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Millburn Township, NJ

Commuter Parking Application 2017

Besides saving on resources, Millburn Township makes $560 per form submission with their online Commuter Parking Application.

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Commuter Parking Application 2017

Millburn Township, NJ

Overview:

Millburn Township increased citizen services and generated revenue by bringing their Commuter Parking Application online

  • Champion:

    Jesse Moehlman, Administrator Analyst

  • Savings:

    Besides saving on resources, Millburn Township makes $560 per form submission with their online Commuter Parking Application.

  • Department:

    Make $560/form submission utilizing SeamlessPay

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NOTE: These forms are public. Please do NOT press SUBMIT.

Old Process

The future of government shouldn't involve a fax machine.

People fill out the application which is mailed out to residents. The old form was accessible online but everyone gets a copy mailed regardless. When filling out the application, residents would include the check for payment. They would then put in a drop box or mail back and then they would receive a permit. The old process would typically take 3 weeks.

New Process

In minutes we were able to convert the existing process into a smart online experience.

Citizens are sent a letter that indicates to them to complete the application online (they do still have the option to do the old snail mail process) If they fill out the application online, they typically receive a permit a week sooner. The processing time is maybe 1 week.

Savings

By making the process smart we enhanced the experience while saving valuable time and money.

Besides saving on resources, Millburn Township makes $560 per form submission with their online Commuter Parking Application.

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Testimonial

Jesse Moehlman, Administrator Analyst

"Our tax department really likes that with SeamlessGov, residents can attach documentation for verification."

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