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Millburn Township, NJ

IT Assistance Form

The new processing time takes 1 - 5 minutes.

Top Form

IT Assistance Form

Millburn Township, NJ

Overview:

This form is used to request assistance regarding a technology related issue.

  • Champion:

    Administrative Analyst

  • Savings:

    The new processing time takes 1 - 5 minutes.

  • Department:

VIEW PUBLIC FORM

NOTE: These forms are public. Please do NOT press SUBMIT.

Old Process

The future of government shouldn't involve a fax machine.

A form did not exist prior to implementing the IT Assistance Form. I would receive emails from employees, and pass them along to the IT consultant.

New Process

In minutes we were able to convert the existing process into a smart online experience.

Employee fills out the IT Assistance Form, specifying the issue they are encountering, and I receive an email alerting me to respond.

Savings

By making the process smart we enhanced the experience while saving valuable time and money.

The new processing time takes 1 - 5 minutes.

Top Form
Testimonial

Administrative Analyst

"My favorite part about this form is, having the ability to view an archive of all of the submissions related to the form. I can look back and see who submitted an issue, and whether the issue has been resolved. This helps in keeping track of IT requests for our consultant."

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