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Leicester, MA

Job Application

Citizens save more than 1 hour on average with the form now able to be submitted online.

Top Form

Job Application

Leicester, MA

Overview:

Learn how Leicester dramatically improved citizen experience by bringing their Job Application online.

  • Champion:

    Kristen Forsberg, Assistant to Town Administrator

  • Savings:

    Citizens save more than 1 hour on average with the form now able to be submitted online.

  • Department:

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NOTE: These forms are public. Please do NOT press SUBMIT.

Old Process

The future of government shouldn't involve a fax machine.

There were multiple ways candidates would complete this application. I would either direct them to the website, email the PDF for them to print or they would come in to complete the application. 

Because of the many channels, I would also receive completed applications directly, via fax, email or by mail.

New Process

In minutes we were able to convert the existing process into a smart online experience.

It really benefits the candidates by saving them time. By completing the SeamlessDoc application online- there is no email or even snail mail exchanges!

My favorite part about the SeamlessDocs version of the form is the Signature Workflow. We need to have several people look at the application. Before we would print out multiple copies for the departments to reference. Now with the signature workflow and email notifications, they can receive a copy and view the form and attachments. I also appreciate how much time SeamlessDocs saves us!

Savings

By making the process smart we enhanced the experience while saving valuable time and money.

Citizens save more than 1 hour on average with the form now able to be submitted online.

Top Form
Testimonial

Kristen Forsberg, Assistant to Town Administrator

"As a new user, it's been great so far! Simple to use and intuitive. Even though my forms may be straightforward, my success manager has been helpful in getting them converted so we can launch SeamlessDocs quicker to get us on our feet and running!"

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