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Bay City

Letter of Intent

It would have taken hours and even days to contact the amount of people we've already had submitted a letter of support online.

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Letter of Intent

Bay City

Overview:

See how Bay City saves plenty of time and money with one form conversion.

  • Champion:

  • Savings:

    It would have taken hours and even days to contact the amount of people we've already had submitted a letter of support online.

  • Department:

    $5,000 a year

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NOTE: These forms are public. Please do NOT press SUBMIT.

Old Process

The future of government shouldn't involve a fax machine.

This is a new initiative to the City of Bay City and as such, we wanted to take advantage of every avenue possible to get the word out about the possibility of a Theatre Arts Center in our historic downtown. Before, our citizens had to go to the correct office to obtain this paper form, or print it out. Then, they had to fill it out by hand and send it to the correct address, where a clerk would manually process the form, leaving plenty of room for human error. This was an ineffective, time-consuming and expensive process.

New Process

In minutes we were able to convert the existing process into a smart online experience.

Having this form online gives us the opportunity to engage with almost anyone without having to worry about if supporters are able to come by to City Hall between 8am-5pm, Monday-Friday. The ability to know how many letters of support we've received by just pulling up the website and then scanning through quickly to know who is willing to support the Theatre Arts Center monetarily is huge in terms of remaining efficient in the process of determining the viability of the Theatre Arts Center in Bay City.

Savings

By making the process smart we enhanced the experience while saving valuable time and money.

It would have taken hours and even days to contact the amount of people we've already had submitted a letter of support online.

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Testimonial

“Having this form online gives us the opportunity to engage with almost anyone without having to worry about if supporters are capable of coming by City Hall between 8am-5pm, Monday-Friday. For us in Bay City this has been far more effective and efficient than any group of people could have accomplished on their own.” - Public Information Officer

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