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Summerville

Request a Relocation Packet

The old process time took around 30-45 minutes per request. With the new online form requests are completed in a fraction of the time, around 5-10 minutes per request. One of the best parts of the online request is the savings on shipping costs by giving the user the opportunity to request only the information that they wish to receive.

Top Form

Request a Relocation Packet

Summerville

Overview:

For anyone considering to move to Summerville, SC this forms gives them the ability to request a relocation packet!

  • Champion:

    Public Information Officer

  • Savings:

    The old process time took around 30-45 minutes per request. With the new online form requests are completed in a fraction of the time, around 5-10 minutes per request. One of the best parts of the online request is the savings on shipping costs by giving the user the opportunity to request only the information that they wish to receive.

  • Department:

VIEW PUBLIC FORM

NOTE: These forms are public. Please do NOT press SUBMIT.

Old Process

The future of government shouldn't involve a fax machine.

Previously we relied on a form that was developed by the local chamber of commerce. Link to Form-http://business.greatersummerville.org/info?_ga=1.77756435.601938040.1468523747 The form was hosted on the chamber website. When the form was located on the chamber website they would mail the packet and create an excel spreadsheet with the contact information. These spreadsheets were then emailed every Friday. As you can see the request form did not allow the requester the option of receiving specific information, nor did it provide the town with the demographic information from the requester.

New Process

In minutes we were able to convert the existing process into a smart online experience.

The new form is clean and on brand with other forms we use on the Visit Summerville website. It allows the user to request specific relocation information they are interested in receiving i.e. real estate, school district, healthcare, recreation. Having this options is greener and more cost effective as the packet will only include the specific informational items that have been requested. Furthermore, we are now able to collect demographic information such as age in addition to geographic information. This data will allow for better creative and ad. placement in the future.

Savings

By making the process smart we enhanced the experience while saving valuable time and money.

The old process time took around 30-45 minutes per request. With the new online form requests are completed in a fraction of the time, around 5-10 minutes per request. One of the best parts of the online request is the savings on shipping costs by giving the user the opportunity to request only the information that they wish to receive.

Top Form
Testimonial

Public Information Officer

"Web Forms are a quick and easy tool for service requests."

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