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Summerville

Special Event Application Permit

We save hours of time because of SeamlessDocs. Our forms are accessible, submitted and processed online.

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Special Event Application Permit

Summerville

Overview:

Summerville saves time and money by changing one form.

  • Champion:

  • Savings:

    We save hours of time because of SeamlessDocs. Our forms are accessible, submitted and processed online.

  • Department:

    $4,560 a year

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NOTE: These forms are public. Please do NOT press SUBMIT.

Old Process

The future of government shouldn't involve a fax machine.

Residents had to download and print the permit application from the Town’s website, fill in all of the required information and then scan and email it back, mail it to Town Hall or hand deliver the application during normal business hours. The applications that were submitted via email then had to be printed (with the required attachments each permit is 5-10 pages). Then came the fun part of manually routing the application through seven town departments. The routing process took approximately 5-6 business days. Once completed the permit was either scanned or emailed back to the applicant and/or copied and mailed. The originals are stored in a sea of boxes in archives for a minimum of six years.

New Process

In minutes we were able to convert the existing process into a smart online experience.

The SeamlessDoc that has replaced the old paper form still contains the same wealth of information, but there is no longer a need to print or manually process the form. The cover letter associated with the form has hyperlinked all the necessary documentation. Applicants can make an unlimited number of attachments, and the large majority of fields are set up with validations so that end users aren't able to enter in data incorrectly.

Savings

By making the process smart we enhanced the experience while saving valuable time and money.

We save hours of time because of SeamlessDocs. Our forms are accessible, submitted and processed online.

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Testimonial

"In November ['16] the town began working with SeamlessGov to give residents 24-7 access to town hall while supporting a greener approach to business...The implementation of online forms has increased efficiency while drastically reducing the cost of printing, copying and storing of hard copies." - Public Information Officer

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