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Duluth, GA

Stormwater Inspection Form (Update)

Duluth saved 11 hours every month and $5,000 a year after bringing this one form online.

Top Form

Stormwater Inspection Form (Update)

Duluth, GA

Overview:

See Duluth's incredible savings converting just ONE form into an online version.

  • Champion:

    Clerk

  • Savings:

    Duluth saved 11 hours every month and $5,000 a year after bringing this one form online.

  • Department:

    $5,000 a year

VIEW PUBLIC FORM

NOTE: These forms are public. Please do NOT press SUBMIT.

Old Process

The future of government shouldn't involve a fax machine.

Before, citizens had to go to our office to get the form or find it online and print it out. Then, they had to fill the form out by hand. Once they were submitted via mail, fax or in person, forms were normally handwritten and processed manually. Our team ran into many clerical errors including illegible handwriting, long processing times, and false contact information.

New Process

In minutes we were able to convert the existing process into a smart online experience.

Now that forms are online, it becomes much easier for us to process inspection reports with less room for error. Since forms are submitted online, we have gone away from handwriting errors and have saved time, money, and tons of frustration using the new process.

Savings

By making the process smart we enhanced the experience while saving valuable time and money.

Duluth saved 11 hours every month and $5,000 a year after bringing this one form online.

Top Form
Testimonial

Clerk

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